Main entrance and box office
To reach the main entrance of the Sportpaleis, follow the indicated route starting at the left of the Lotto Arena. The box office is located inside the Sportpaleis, on the far right side. Check out the map below for more information.
You can store your belongings in a small or a large locker:
Small locker: 25H x 30W x 45D (7 euros)
Large locker: 50H x 30W x 45D (9 euros)
Lockers are available from the opening of the doors until a little after the end of the event.
Attention! For some night events, the organizer provides their own lockers and other rates and arrangements may apply.
Opening of the doors
Timings can be found on the event page a few days before the event. The doors usually open one and a half hours before the start of the event. From then on you can go to the bars for a snack and a drink.
Access to the venue
Always offer your own ticket at the entrance and not someone else's. That way scanning goes more smoothly and you avoid waiting at the door.
Do you save your tickets on your phone? Then make sure your ticket is clearly visible. That means: full clarity and no cracks in your screen.
Do not bring any luggage, (large) handbags or (back) bags and respond correctly to any requests from security.
Bags may not be larger than 21 cm x 30 cm x 10 cm (A4 format).
It is forbidden to enter the venue with bottles, cans, alcohol, sound recorders, film and photo cameras, fireworks and objects that may pose a safety hazard. Entering the venue implies consent to possible searches.
Photographing and filming during the event is prohibited, unless otherwise determined by the organizer. Smartphones are tolerated unless otherwise specified.
Smoking is strictly prohibited in the venue.
Pets are not allowed. However, blind and visually impaired people can bring a guide dog.
Please contact us in advance regarding this.